Everything you need to know
Answers to the most common questions about our treatments, consultations, and patient experience.
Before your visit
Booking & consultations
How do I book my first appointment?
Fill out the contact form, call us at (604) 937-5953 Ext. 3, or book directly through our Jane App link. We’ll reach out within 24–48 hours to confirm your consultation with Dr. Manhas.
Is there a fee for a consultation?
Yes — there is a $50 consultation deposit, which is applied toward your treatment when you book.
What should I expect during my first visit?
A welcoming, professional environment, a detailed skin assessment, an honest discussion about your goals, and a clear, transparent recommendation. You’ll leave with a personalized treatment plan and no obligation to commit on the spot.
How long does a consultation take?
Most consultations last 30–45 minutes — long enough for a thorough skin assessment and a meaningful conversation about your goals.
Treatments
About the procedures
What treatment is right for my skin type?
During your consultation, Dr. Manhas evaluates your skin concerns, goals, and medical history to recommend the most suitable treatment — with no pressure or upselling.
How many sessions will I need?
It depends on your concern and treatment. Most treatments deliver visible results in 3–6 sessions, though some show effect after a single visit. We’ll outline a clear plan in your consultation.
Are the procedures painful?
Most patients describe treatments as comfortable. For more advanced procedures we use topical numbing and provide clear aftercare instructions so you know exactly what to expect.
Do you offer personalized treatment plans?
Yes — every plan is built around your specific skin concerns, goals, and timeline. No guesswork, no trends, and only what’s truly needed.
How soon will I see results?
Some treatments (injectables, peels) show effect within days. Others (RF microneedling, laser, PRP) work over weeks as collagen rebuilds. Your treatment plan will outline expected timelines clearly.
What’s the downtime like?
Downtime varies by procedure. Many treatments — including most facials, IPL, and injectables — have minimal-to-no downtime. More advanced treatments like deep peels or RF microneedling may require 3–7 days of mild redness or peeling. We’ll cover this in your consultation.
Safety & aftercare
Safety, cancellations & aftercare
Are your treatments safe?
All treatments are performed with clinical precision using Health Canada-compliant technologies, by licensed medical professionals. Safety, screening, and informed consent are core to every visit.
What’s your cancellation policy?
We ask for at least 24 hours’ notice for cancellations or rescheduling so we can accommodate other patients. Same-day cancellations may forfeit the deposit.
What aftercare support is provided?
You’ll receive written aftercare instructions specific to your treatment, and we’re available by phone or email for follow-up questions throughout your recovery.
Can I combine treatments?
Often, yes — many of our most effective plans layer complementary technologies (e.g., laser + microneedling). Dr. Manhas will determine the safest, most effective sequence for your skin.
Still have questions?
Our team is here to help. Book a consultation and we’ll walk through your concerns in detail.