Help & Support
Frequently Asked Questions
Everything you need to know before your visit — from booking and first appointments to treatments, pricing, and aftercare. Can’t find your answer? Our team is always happy to help.
Booking & Appointments
How do I book an appointment?+
You can book online anytime through our booking page — just tap any “Book Now” button across the site. You’ll be able to choose your treatment, see real-time availability, and confirm in a couple of minutes. Prefer to talk to us first? Reach out and we’ll help you find the right appointment.
What happens at my first visit?+
Your first visit starts with a consultation. We’ll talk through your concerns, goals, and medical history, assess your skin, and build a personalized plan together. There’s no pressure — just honest guidance on what will actually work for you.
What is your cancellation policy?+
We kindly ask for at least 24 hours’ notice if you need to reschedule or cancel, so we can offer the time to another client. Late cancellations or missed appointments may be subject to a fee. You’ll receive automatic reminders ahead of every visit.
Treatments
How do I know which treatment is right for me?+
Start with our Skin Concerns page to explore treatments by what you’d like to address, or book a consultation and let our medical team recommend a plan built around your skin, lifestyle, and goals. We never use a one-size-fits-all approach.
Are your treatments medically supervised?+
Yes. Every treatment plan is guided by our medical team and delivered by trained, experienced professionals. Medically guided aesthetics is the foundation of everything we do.
Is there downtime after treatments?+
It depends on the treatment. Many facials and gentle procedures have little to no downtime, while more advanced treatments may involve a short recovery period. We’ll always explain exactly what to expect and how to care for your skin afterward.
Pricing, Memberships & Rewards
How much do treatments cost?+
Pricing varies by treatment. You’ll find detailed pricing on each treatment page and in our Price Guide. During your consultation we’ll give you clear, upfront costs for your personalized plan — no surprises.
Do you offer memberships or a loyalty program?+
Yes — our membership tiers help you save monthly on the treatments you love, and our MD Rewards program lets you earn points with every visit to redeem on treatments, products, and perks. Visit our Memberships and MD Rewards pages to learn more.
Do you sell gift cards?+
We do. Gift cards are a wonderful way to share the Manhas Aesthetics experience with someone you love. Ask our team or visit the clinic to purchase one.
Still have questions?
Our team is here to help. Book a consultation and we’ll answer everything in person — and build a plan that’s right for you.
Book a Consultation