Last updated: May 31, 2026
Privacy Policy
Your privacy matters to us
At Manhas Aesthetics, we are committed to protecting your privacy and safeguarding your personal and medical information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or receive treatment at our clinic.
Information we collect
We may collect the following types of information:
- Personal details such as name, email address, phone number, date of birth, and appointment information
- Medical and health-related information you share during consultations, intake forms, or treatments — including skin concerns, treatment history, allergies, medications, and relevant medical conditions
- Treatment records including photographs (where consent has been provided), treatment plans, and progress notes
- Technical data from our website including IP address, browser type, device information, and general usage patterns
How we use your information
Your information is used to:
- Book, manage, and confirm appointments
- Provide personalized medical aesthetic care and treatment recommendations
- Maintain accurate clinical records as required by professional standards
- Respond to inquiries, follow-up questions, and support requests
- Send appointment reminders, aftercare instructions, and important clinic updates
- Improve our services, website, and patient experience
We collect only the information necessary to provide safe, effective, and personalized care.
Data protection & security
We take the security of your personal and medical information seriously. We implement appropriate physical, technical, and administrative safeguards including:
- Secure storage of clinical and personal records
- Restricted access limited to authorized clinic staff involved in your care
- Compliance with British Columbia’s Personal Information Protection Act (PIPA) and applicable Canadian privacy and healthcare regulations
Sharing of information
We do not sell, rent, or trade your personal information.
Your information may only be shared in the following limited circumstances:
- With licensed healthcare professionals directly involved in your care
- With trusted service providers (such as our appointment booking platform) under strict confidentiality agreements
- When required by law, court order, or to comply with regulatory or professional obligations
- With your explicit written consent for any other purpose
Cookies & website analytics
Our website may use cookies and similar technologies to improve site functionality, understand how visitors use our website, and enhance your browsing experience. You can manage or disable cookies through your browser settings at any time.
Your rights
Under applicable privacy legislation, you have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate or incomplete information
- Request deletion of your personal data (subject to retention requirements under healthcare regulations)
- Withdraw consent for marketing communications at any time
- File a complaint with the Office of the Information and Privacy Commissioner for British Columbia
To exercise any of these rights, please contact us using the details below.
Photography & consent
Where treatment photographs are taken for clinical record-keeping or educational purposes, separate written consent will always be obtained. Photos are never shared publicly, used in marketing, or displayed without your explicit, signed authorization.
Third-party links
Our website may contain links to third-party sites (such as our booking platform or social media pages). We are not responsible for the privacy practices or content of those external websites and encourage you to review their privacy policies.
Updates to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page with a revised effective date.
Contact us
If you have questions about this Privacy Policy or how your personal information is handled, please contact us:
Manhas Aesthetics
408 E Columbia St #103
New Westminster, BC V3L 3X1
Email: manhasaesthetics@gmail.com
Phone: (604) 937-5953 Ext. 3